Unmanned Retail SaaS - POINT INSIGHT INNOVATION

1. Information We Collect

We collect information you provide when using our unmanned retail SaaS platform, including but not limited to:

Personal identification information (name, email address, phone number)
Company information (company name, address, industry type)
Payment information (credit card details, billing address)
Device information (vending machine location, status, sales data)
Usage data (login records, operation logs, preferences)

2. How We Use Your Information

We use the collected information for the following purposes:

Provide and maintain our services
Process payments and manage subscriptions
Monitor and analyze device performance
Send important updates and notifications
Improve our platform and develop new features
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With your explicit consent
To comply with legal requirements
To protect our rights and prevent fraud
With trusted service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

• SSL encryption for data transmission
• Regular security audits and updates
• Access controls and authentication
• Secure data storage and backup
• Employee training on data protection

5. Your Rights

You have the following rights regarding your personal information:

Access and Portability

You can request access to your personal data and receive a copy in a structured format.

Correction and Update

You can request correction of inaccurate or incomplete personal information.

Deletion

You can request deletion of your personal data, subject to certain legal obligations.

Objection and Restriction

You can object to processing or request restriction of your personal data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Retention Periods:

• Account information: Until account deletion
• Payment data: 7 years (for tax and legal compliance)
• Device data: 3 years (for analytics and support)
• Communication records: 2 years

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@point-insight.com

Phone: +65-1234-5678

Address: POINT INSIGHT INNOVATION PRIVATE LIMITED, Singapore

Data Protection Officer: dpo@point-insight.com

Privacy Policy