Terms of Service

Last updated: September 18, 2024

1. Service Description

POINT INSIGHT INNOVATION PRIVATE LIMITED ("we", "us", "company") provides unmanned retail SaaS platform services, including but not limited to vending machine management, payment processing, data analytics, inventory management, and other features.

2. User Responsibilities

As a service user, you agree to:

  • Provide true, accurate, and complete information
  • Maintain the confidentiality of your account information
  • Use the service in compliance with applicable laws and regulations
  • Not engage in any illegal or unauthorized activities
  • Not interfere with or disrupt the service or servers
  • Not attempt to gain unauthorized access to any part of the service

3. Service Availability

We strive to provide continuous service availability but cannot guarantee 100% uptime. We reserve the right to:

  • Perform scheduled maintenance and updates
  • Suspend service for emergency repairs
  • Modify or discontinue features with reasonable notice
  • Implement security measures as needed

4. Payment Terms

Payment terms and conditions:

Billing

  • • Fees are charged in advance on a monthly or annual basis
  • • All fees are non-refundable unless otherwise specified
  • • Prices are subject to change with 30 days notice
  • • Late payments may result in service suspension

Free Trial

  • • 14-day free trial available for new users
  • • No credit card required for trial signup
  • • Trial automatically converts to paid plan unless cancelled
  • • Trial features may be limited compared to paid plans

5. Intellectual Property

All content, features, and functionality of the service are owned by POINT INSIGHT INNOVATION PRIVATE LIMITED and are protected by copyright, trademark, and other intellectual property laws.

User License

We grant you a limited, non-exclusive, non-transferable license to use the service for your business purposes only.

  • • You may not copy, modify, or distribute the service
  • • You may not reverse engineer or attempt to extract source code
  • • You may not use the service for competitive purposes
  • • This license terminates when you stop using the service

6. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Data Ownership

  • • You retain ownership of your business data
  • • We may use aggregated, anonymized data for service improvement
  • • We will not share your data with third parties without consent
  • • You can export your data at any time

7. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

Disclaimer

The service is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, error-free, or secure.

8. Termination

Either party may terminate this agreement at any time:

  • You may cancel your subscription at any time through your account settings
  • We may suspend or terminate your account for violation of these terms
  • Termination does not relieve you of payment obligations for services already provided
  • Upon termination, your access to the service will cease immediately

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the service. Continued use of the service after changes constitutes acceptance of the new terms.

11. Contact Information

If you have any questions about these terms, please contact us:

Email: legal@point-insight.com

Phone: +65-1234-5678

Address: POINT INSIGHT INNOVATION PRIVATE LIMITED, Singapore

Support: support@point-insight.com